Agent App
Everything You Need to Learn, Explore, and Master the VoiceStack Agent App
- How to Select an Outbound Caller ID
- Getting Started with the VoiceStack Agent App
- How to Log In and Log Out of the Agent App
- Making Outbound Calls Using the Dialpad
- Handling Inbound Calls in the Agent App
- Understanding Call Controls
- Park Your Calls with Static Parking
- How to Park and Retrieve Calls Using Dynamic Parking
- How to Use the Memo in VoiceStack
- How to Perform a Warm Transfer
- How to Perform a Blind Transfer
- How to Activate and Utilize Wrap-Up Time
- How to Configure Audio Settings in Agent App
- How to Configure Agent Status and DND
- Get an Overview of Patient Information with Patient 360
- Stay Updated with Agent App Notifications
- How to Retrieve Calls from the Call Queue